On-Site Technology Support

Our technology engineers are experts that help craft solutions and deliver on-site support when your company needs a hands-on perspective.

On-Site Technical Support

At ServIT we operate our own in-house Network Operating Center (NOC). We feel it is vital to employ our own help desk technicians so that we can pass on unmatched quality of service. Our technicians are experts in many fields and deliver a broad range of technology expertise and can solve any problem your employees might encounter.

Areas of Expertise
  • Servers
  • Workstations
  • Printers
  • Tape Drives
  • Network
  • Endpoints

Technology Support Types

Depending on your company needs, our engineers and technicians can accomodate your needs. From one-time repairs to “ready-to-deploy” agreements known as “Depot Services”

Time and Materials (T&M)

Time and Materials (T&M) is when our techincians respond to your company to resolve an issue or problem with a piece of technology. Our staff will arrive at your site, diagnose, and repair your issue.

Contract Agreements

For high-use technology such as printers or servers, we can offer contract agreements that provide on-site service to remedy any hardware problem as they arise - on-call 24x7 agreements.

“Depot” Services

Some technology can’t be fixed on-site (such as barcode scanners, tape drives, industrial printers). Depot services allow companies to ship ServIT defective products while we ship back a working device.