770-499-6354

770-499-6354

HELP DESK SERVICES

Utilize ServIT’s technical support services to gain back your time and energy. Let us focus on your technology issues while you and your employees focus on running your business


Help Desk Services

At ServIT we operate our own in-house Network Operating Center (NOC). We feel it is vital to employ our own help desk technicians so that we can pass on unmatched quality of service. Our technicians are experts in many fields and deliver a broad range of technology expertise and can solve any problem your employees might encounter.


Features
  • Increase Support Availability
  • Quicker Resolution to Problems
  • 24x7 U.S. Based Support Personell
  • Cost Effective vs Hiring
  • Availability to Various Skillsets

Benefits of Help Desk

Help Desk services can increase your current IT staff productivity along with delivering reliable services to the rest of your company

Improved Quality

We employ expert technicians with various skillsets that can deliver the appropriate solution in any situation. Help desk allows your company access to our engineers and allows the right person to address the issue at hand.

More Efficient

Being able to diagnose the issue and having our own technicians on-call allows us to deliver the most effective response. ServIT can assign appropriate resources with the appropriate skillsets to address your issues.

Employee Satisfaction

Whether your company employs an IT professional or not, help desk services allows your employees access to address technology issues without affecting production of your company or your IT personnel.