At ServIT we operate our own in-house Network Operating Center (NOC). We feel it is vital to employ our own help desk technicians so that we can pass on unmatched quality of service. Our technicians are experts in many fields and deliver a broad range of technology expertise and can solve any problem your employees might encounter.
We employ expert technicians with various skillsets that can deliver the appropriate solution in any situation. Help desk allows your company access to our engineers and allows the right person to address the issue at hand.
Being able to diagnose the issue and having our own technicians on-call allows us to deliver the most effective response. ServIT can assign appropriate resources with the appropriate skillsets to address your issues.
Whether your company employs an IT professional or not, help desk services allows your employees access to address technology issues without affecting production of your company or your IT personnel.